Returns
& Exchanges
You will need to bring along your original invoice together with the item(s) in its original condition and packaging at our store.
All exchanges must be completed within the 14 days, after you receive your order.
You will be entitled to an exchange of any item(s) in the store immediately after evaluation by our associates that it is valid.
If the value of the exchange item(s) is higher than the original item(s), you will be required to top up the difference in cash.
There will be no refund if the value of the exchange item(s) is lower than the original item(s).
You can exchange the item(s) or receive store credit.
We offer returns for refunds on online orders.
Please contact us at soleiboutique.web@gmail.com for return instructions.
We must receive the return within 14 days of the delivery date.
Refund is issued back onto original payment method.
The customer is responsible for the shipping costs on the return.
The item(s) must be returned in new/unused conditions.
Politica de devolucion:
Por favor de ponerse en contacto con nosotros a traves de soleiboutique.web@gmail.com para direcciones de devoluciones.
El cliente es responsable de los gastos de envío en la devolución.
El artículo(s) debe ser devuelto en condiciones nuevas/sin usar.
Debemos recibir la devolución dentro de los 14 días posteriores a la fecha de entrega.
We also offfer exchanges on online orders.
Please contact us at soleiboutique.web@gmail.com for steps regarding an exchange.
The customer is responsible for the shipping costs on the exchange/return.
The exchange must be handled within the 14 days of the delivery date.
We can only offer exchanges on items we currently have in stock.
If you would like to exchange for an item that is higher in price, you would be responsible for the price difference.
Politica de intercambio:
Por favor de ponerse en contacto con nosotros a traves de soleiboutique.web@gmail.com para instrucciones de intercambios.
El cliente se hace cargo de los gastos de envío en el cambio/devolución.
El cambio debe tramitarse dentro de los 14 días siguientes a la fecha de entrega.
Solo podemos ofrecer cambios en artículos que actualmente tenemos en stock.
Si gusta cambiar por un articulo con costo mas alto, seria responsable de la differencia.
Any item(s) you wish to return must be in new/unsused conditions.
It must also still be within the required time frame.